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Welcome to the Colgate-Palmolive South Africa Contact Us Page and thank you for your interest.

Before you submit questions or comments about any Colgate-Palmolive products, please consider the following:
If you have a medical emergency, contact your local doctor, Clinic or Hospital Emergency room.
If you are reporting an adverse event or a side effect from one of our products: Please call us on 0860-114-146 (9:00 to 16:00 Monday to Friday).
Also, please note that your submissions are subject to our Terms of Use and Privacy Policy.

For complaints and queries relating to our Privacy Policy, please contact the Information Officer on the email address set out in our PAIA Manual

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Why do we need this?

We collect your gender for analysis and statistical purposes. We are also required to capture this information when you experience an unexpected reaction to one of our products.

Why do we need this?

We collect your age range for analysis and statistical purposes. We are also required to capture this information when you experience an unexpected reaction to one of our products.
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Why do we need this?

Where is the UPC number? It is located below the bar codes which are scanned at stores. Please note: Many Colgate toothpaste tubes do not display a UPC Code; it is located on the side of the outer carton, so a complete product name is very helpful to ensure we can provide you with easy and fast service. Why do we need the UPC Number? We need this information to ensure we can help you with the specific product you are writing about. It is not required information however; it will expedite our response to you when provided.
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Your submissions are subject to the terms of the Legal Statement/ Privacy Policy

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Explore the initiatives, processes and policies that help us continue to strengthen Colgate-Palmolive and the communities where we work and live. Read about our dedication to Colgate's core values and high ethical standards, as outlined in our Code of Conduct and our commitment to sustainable development.

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Can’t find what you’re looking for?

Call us 0860-114-146 (RSA only) Hours are 9:00AM to 5:30pm (SAST). Best option when you need an answer or to report a problem to us immediately

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